Subject Matter Experts

Robert is the Southern Regional Manager for RWS Facility Services, which includes Alaska, Canada, Connecticut, Delaware, Maine, Massachusetts, Maryland, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Washington, D.C., West Virginia, & Vermont. He is responsible for maintaining and strengthening relationships with our national customer, vendor and buyer networks within the region to ensure overall customer satisfaction with their waste and commodity services. Robert joined RWS in 2016 bringing experience in both project management and customer service. Robert is originally from Houston, married, and has 2 children.

James is the Western Regional Manager for RWS Facility Services. James has 20 years experience in the recycling and waste industry. He has worked with various types of clients such as industrial plants, QSR’s and large and small retail stores. James brings a proven focus of sustainability to RWS, creating and enhancing recycling programs that have saved clients over $2,000,000 annually. Since 2012, James has been an integral part of RWS, diverting over 18,000 tons of material from landfills and into recycling facilities such as waste-to-energy, composting, biogas and fiber mills. James has been married for 17 years and lives in Missouri with his wife, daughter, grandson and 2 dogs.

Steven is the Northern Regional Manager for RWS Facility Services, which includes Alaska, Canada, Connecticut, Delaware, Maine, Massachusetts, Maryland, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Washington, D.C., West Virginia, & Vermont. He is responsible for maintaining and strengthening relationships with our national customers, vendors and buyer networks within the region to ensure overall customer satisfaction with their waste and commodity services. Steven joined RWS in 2019 bringing experience in the waste management industry, project management, and customer service.  Steven is married and has 3 children.

Rain is a Regional Manager for RWS Facility Services. Her industry experience began in 2007 and she has been recognized and awarded for her achievements.  Her role within RWS includes, but not limited to, strategically designing waste, recycling & organics programs to best fit each property’s unique needs, build and maintain healthy business relationships with her customers and vendors, locating cost savings & efficiencies to better service her portfolio, oversee equipment installs and providing top notch personable customer service. Rain was born in NC, has lived in California since 2012 and has a daughter at California State University.

Micah is a Regional Manager for RWS Facility Services, which includes Colorado, Kansas, Missouri, Illinois, Indiana and Iowa.  He is responsible for maintaining and strengthening relationships with our national customers, vendor and buyer networks within the region to ensure overall customer satisfaction with their waste and commodity services. Micah joined SSG (acquired by RWS in 2019) in 2015 bringing experience in operations, project management, customer service and sales. Micah is originally from Kansas where he resides with his wife and four children.

Kelly is a Regional Manager for RWS Facility Services.  He has 16 years of experience in the waste & recycling industry and specializes in all aspects of equipment procurement.  His responsibilities include implementation of waste & recycling programs, financial performance, vendor relations, & most importantly customer service. Kelly is based out of Montgomery, AL and has lived there for 25 plus years.

Jeremy is a Regional Manager for RWS Facility Services, which includes Georgia, Kentucky, North Carolina, South Carolina, and Tennessee. He is responsible for building and maintaining relationships with our customer’s property management staff, vendors within the region and ensuring that all equipment for each customer is operating properly. Jeremy joined SSG (acquired by RWS in 2019) in 2015 bringing experience in customer service. Jeremy currently lives in Georgia and is married with one child.

Anthony is a Regional Manager for RWS Facility Services, which includes New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, Maryland, Washington D.C., and Virginia.  He is responsible for delivering timely waste and recycling services by developing strong relationships with all his account management teams as well as haulers and other vendors who service the properties within his region.  Anthony joined SSG (acquired by RWS in 2019) in late 2016 and has worked in the industry for over 10 years and brings over 30 years in facility operations. Anthony is originally from Illinois, an avid runner and has 2 adult children.

Santiago is the Regional Manager – West for RWS Facility Services and is responsible for developing, implementing, and managing waste and recycling programs across the western United States. Santiago joined RWS in November of 2020 bringing experience in operations, account management, sales, and most importantly customer service. Santiago oversees the daily operations for the programs in his region, where he maximizes recycling, increases efficiency, and delivers stellar customer satisfaction to our clients. Santiago is a graduate of Dixie State University in St. George, Utah. Santiago currently lives in the San Francisco Bay Area in Northern California.

Reggie is the Director of Inside Operations for RWS Facility Services, which includes Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. He is responsible for maintaining and strengthening relationships with our vendor and buyer network, to ensure overall customer satisfaction with their waste and commodity services. Reggie joined RWS in 2016 bringing his 10 years of experience in account and project management with him. Since then, he has added value in both our MMS and Operations departments and is now uniquely positioned to be able to meet your needs.

Ben is the Director of Operations – East for RWS Facility Services.  Ben joined SSG (acquired by RWS in 2019) in early 2014 and has served several Operational positions increasing in responsibility over the years.  Today, Ben manages Operations in both the Inside and Regional Departments.  In addition, Ben assist with the strategic design and implementation for all Waste Programs.  He works closely with Business Development, Procurement, and the Customer teams to ensure total client satisfaction and financial success.  Ben is also responsible for building, enriching, and maintaining successful partnerships with Vendors and Clients. Ben earned his B.S. in Management from the University of Phoenix while working as a Professional Baseball Umpire.  Ben currently resides in Woodstock, GA with his wife Camille, daughter, and two sons.

John is the Director of Operations – West for RWS Facility Services. In this role, John is responsible for developing, implementing, and managing waste and recycling programs across the western United States.  John oversees the daily operations for the programs in his region, where he maximizes recycling, increases efficiency, and delivers stellar customer satisfaction to our clients. John joined SSG (acquired by RWS in 2019) in February 2013. John began working in the waste and recycling industry in 2006 and has served in varying roles including Operations, Account Management, and Business Development. John is a graduate of Rutgers University in New Brunswick, NJ.  He resides in Portland, Oregon with his wife and two children.

Kirk McCready was hired as Controller effective February 2019. As Controller he is responsible for all accounting functions within the organization. Kirk has over 8 years of retail industry experience, primarily in the sports and entertainment sector. Prior to joining RWS, Kirk has spent most of his career with Aramark, a global food, beverage and retail services provider. He progressed through several positions at Aramark including Senior Accounting Manager at Citi Field and Controller at Citizens Bank Park. Adding to his experience in the industry he has also held the role of Controller for Delaware North at Camden Yards. Kirk is a graduate of St. Joseph’s University where he received a Bachelor of Science in Business Administration. Kirk lives in the Plymouth Meeting area with his wife and son.